The Tompkins County Office of Human Rights, in partnership with Tompkins County Health Department, hosted a panel discussion "COVID-19, Compassionate Mental Health and Social Services." In recognition that COVID-19 has brought even further to light the need for providers and public agencies to approach their clients from a place of empathy and compassion, this panel featured Susan Spicer, Clinic Supervisor at Tompkins County Mental Health, Tammy Baker, Outreach Coordinator at Family & Children's Services of Ithaca, Kit Kephart, Tompkins County Department of Social Services (DSS) Commissioner, and Deana Bodnar, Tompkins County DSS Deputy Commissioner. It was moderated by Dr. Ken Clarke, Director of Tompkins County Office of Human Rights.
Susan Spicer described the increased need for mental health services during the pandemic, stating that we all fall somewhere along a continuum of mental wellness; those in need prior to the pandemic are now more in need, and those who did not need services before may now find themselves reaching out. Services are primarily being conducted over the phone, or via video conference if desired. This changes the dynamic of the therapeutic session but is encouraging the clinicians to "be more creative about ways to engage with people."