Archive: Around Town

Dear Margaret: I recently helped a friend to promote his business by advertising and finding an appropriate venue for a string of ten events he wants to hold. The first event was successful, and he received a number of potential new clients. I charged him a nominal fee, and there was a fee for renting the space. I didn't charge him much because we are friends, and he agreed to use my services for his future events at this venue. Even though I didn't charge my full fee, after his first success he now understands how to do his own marketing and has found a cheaper venue to hold his remaining nine events. I feel betrayed. I may also be on the hook for cost of rental for the remaining events that were scheduled. I'm so angry and don't know how to handle this!
Duped

Dear Duped: This was a business relationship and should have been treated as such, complete with a written and signed agreement. I suggest you let him know that you did at least have a verbal agreement, and although you discounted your services to him, this is how you earn your living. Perhaps you could come to a fair agreement on your compensation, but you should expect him to reimburse the venue in full if that turns out to be necessary. If he refuses, then you need to weigh whether or not this is a friendship you value. If it is, consider it a good lesson on how to conduct your business in the future. If you treat your profession like a hobby, your clients will follow suit. A friend and family discount is one thing. Substantially reducing your fee devalues your services.

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