Archive: Business & Technology

More than 650 Central New York companies have received a total of $102 million under the SBA's Paycheck Protection Program, thanks to Tompkins Trust Company's work to expedite the program. "Small businesses and their employees are the life source of the local economy and are essential partners to us as Central New York's community bank," said President and CEO Greg Hartz. "We wanted to do our part to support these businesses, so we tried to get out ahead of the rush and process the loans as quickly and efficiently as possible. We're thankful to say these efforts have protected more than 6,000 local jobs."

That focus required essential bank staff to work extended hours, mostly remotely, to reassure customers, explain the PPP program and process the loans. Businesses are using the loans to keep employees on their payrolls as well as cover some interest, rent and utility costs.

"I am so grateful for the work Tompkins Trust Company's retail and lending teams did for my business," said Chuck Dong, owner of Shortstop Deli. "I know that everyone at Tompkins has been working diligently around the clock, taking on this challenge to help as many small business owners as they can. All of us at the deli are so appreciative."

Since its pandemic response also required the bank to restrict services to drive-up, ATM, and phone and internet banking, staff also worked diligently to educate customers about electronic services.

"As an essential business, we know we're lucky to be able to stay open and accessible to customers," Hartz said. "That's why we continue to do everything possible to support our friends and neighbors as we work hard to rebuild. We'll get through this together."

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